Recovering a Microsoft email account is simple, in theory.
But for many it turns into a Kafka-esque nightmare of faceless bureaucracy and endless circles of inactivity.
What Is a Microsoft Account?
Resetting a Microsoft account should enable you to regain access to your email account or even your gear.
There is more at stake, however, depending on which service youre using.
Alternatively, you may be unable to access an Xbox account due to problems with your passkey and password.
What if Your Windows 8.x Computer Account Is Locked?
However, if your Microsoft account is locked out, you wont be able to access your rig.
So how do you get around this?
The answer is actually quite simple.
At the login screen, selectSign in without a Microsoft account, and simply follow the instructions.
Note that you wont be able to easily access data from another account on that computer.
Why Is Your Microsoft Account Locked?
Little has changed not at the Microsoft end at least.
Did you breach terms and conditions of use, perhaps on your Xbox 360 orXbox One?
Did you store illegal, or copyright protected, data on your OneDrive?
Perhaps your account has been hacked.
Understanding why your account is locked can help you to work out just why Microsoft wont unlock it.
Trying to Access Your Locked Microsoft Account, but Cant?
Using the password reset tool should work in most cases.
Having incorrect personal data on your account profile will make it difficult to reset your password.
Similarly, you should check that that you still have access to the secondary email address.
Without this, you will find it extremely difficult to recover your password.
Two-factor authenticationis a great way to keep your online accounts secure.
So while the benefits of two-factor authentication are considerable, it is more difficult to recover.
Should the Microsoft operator have any doubts, then they will have to reject your request.
Genuine Problem Accessing Your Locked Microsoft Account?
Gamer viaShutterstock, Red Mailbox viaShutterstock
