Check the Computer and Printer Connections
First, check all the printer cables.
Ensure they are securely plugged into both the printer and the computer.
If you have a spare cable, swap it out since the issue may be a faulty cable.
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Second, check that your data pipe is working.
If you are having trouble connecting to the internet, it’s not a problem localized to the printer.
In this case, use our guide onhow to fix Windows 11 Wi-Fi problems.
Third, use a different method for connecting your gear to the printer if possible.
If you’re using Wi-Fi, switch to Ethernet, and vice versa.
Restart the Printer and Computer
Power cycling is the act of turning something off and on again.
It’s the age-old tech advice, but you’d be surprised how often it works.
First, turn your rig and printer off.
Then, unplug the printer’s power cable, wait 30 seconds, and plug it back in.
So, try the printer troubleshooter and hope it fixes the printer offline error.
When the troubleshooter opens, follow its instructionsit may ask you to select your faulty printer, for example.
For a full breakdown, clickView detailed information.
You may have done this accidentally, or your printer or some software may have turned it on.
Set the Printer as Default
Windows can automatically set the last printer you used as your default printer.
This can be helpful, but it might be the reason the printer you want to use is offline.
So, it’s best to stop Windows from doing this and manually set your default printer.
Restart the Print Spooler Service
The print spooler is a service that handles interaction with the printer.
Restarting this service can get your printer back online.
To do this on Windows 10 and 11:
8.
This typically takes the form of a user-friendly wizard that guides you through the installation.
If the driver file isn’t executable, use unit Manager.
To do this on Windows 10 and 11:
9.
Remove and Reinstall the Printer
Still no luck?
Remove the printer from your box and then add it back.
