Troubleshooting Windows can be a tedious task, especially when nothing seems to be working.

Restart the Computer

The first thing you should do is reboot your setup.

It will help clean out any temporary bugs and hopefully get things back to normal.

Person holding mouse

People are used to clicking the Start button, then restarting via the Power menu.

After your setup restarts, check to see if the issue has been resolved.

double-check it is plugged in properly and that all the cables are securely connected.

End Explorer.exe from Task Manager

Once youve opened Task Manager, use theTabandarrowkeys to access theDetailssection.

Now pressEnterto view the options list, and then use thedown arrowkey to find and selectExplorer.exe.

Select theEnd taskoption from the menu list and pressEnter.

Restart explorer.exe

In the confirmation window that appears, ensure theEnd processbutton is highlighted, and then pressEnterto proceed.

Now that you have stopped the Windows Explorer executable file, you must restart it.

At this point, your desktop will turn black and everything except the Task Manager window will vanish.

Restore System Files and Settings-1

Don’t worry; this is totally normal.

At the top of the Task Manager window, clickRun new task.

If you still can’t press anything, navigate there usingTabinstead.

Then, in the text field, typeexplorer.exeand press theEnterkey.

This will cause an immediate restart of Explorer.exe, which should allow you to access your documents again.

After restarting Explorer.exe, try clicking anywhere on your screen to see if the problem is fixed.

If you are still having trouble clicking anything on your gear, you canuse System Restore on Windows.