Send the tech to you.
Whether you own a Tesla or not, here’s what you better know about mobile service.
What Is Tesla Mobile Service Support?
It starts in the app, where you describe whatever you’d like the technician to address.
It’s that simple.
You tell Tesla what’s wrong.
Image Credit:Tesla Motors Club
Tesla tells you when a trained technician can arrive at your home or place of work.
In conjunction withroadside assistance service for EVs, mobile service potentially offers a new level of confidence and convenience.
Knowing that a factory-trained tech will be working on your vehicle is reassuring.
Having them come to your house is amazing.
What Can (and Can’t) Tesla Mobile Service Repair?
Some repairs are difficult to perform outside a service facility because they require machinery that’s difficult to transport.
Windshield replacement, on the other hand, is easy to perform onsite.
But given that customer expectations are changing, mobile service might become more common.
How Does Tesla Mobile Service Support Work?
Unlike bringing your car to the dealership, mobile service requires some preparation on your part.
First, you must share all the information necessary to locate and access your vehicle.
After all, no technician should have to work in the pouring rain or blistering heat.
And because technicians are human beings, access to a bathroom is another requirement.
While it should go without saying, treating the tech with respect is another requirement.
Tesla expressly states on theTesla support pagethat it won’t tolerate abusive tantrums.
Once the repair is complete, you’ll receive a notification and can pay through the app.
With that, your Tesla service is signed, sealed, and delivered.
Is Tesla Mobile Service the Future of Service?
Anything that makes people’s lives easier and provides more transparency is sure to gain traction.
