In this interview, Dr.
Built by a team of CERN scientists, this encrypted email service offers state-of-the-art security balanced by seamless usability.
The company is young.
They just began taking open sign-ups in March.
Yet it is taking the email market by storm with over one million users already.
Its also guided by the idea that privacy is a right of all citizens.
And as a result, its found itself on the front line in the fight against intrusive government surveillance.
What’s wrong with Gmail?
You and many of ProtonMails team members have a common stop in your careers: CERN.
Tell us how that scientific environment helped foster ProtonMails development.
CERN is focused on driving innovation in some of the most cutting edge technologies in the world.
We combine a strong technical knowledge with the philosophy of peer review and collaborative development.
This is why ProtonMail is open source.
What makes ProtonMail a stronger email encryption service choice than your competitors?
ProtonMail was built with privacy mind.
We believe strongly in the power of open source technology, especially when it comes to encryption.
ProtonMail has been called the worlds largest secure email service.
Has all that growth occurred since your big move to open sign-ups in March?
From day one we have experienced tremendous support from the internet community demanding a more secure email solution.
Are there certain countries/locations/markets that are faster to sign up for your service than others?
For example, is your U.S. client base rising faster or slower than your European client base?
The split between U.S. and European users is pretty even at the moment.
Any reasons for this?
In certain countries, simply holding the wrong political views could be a death sentence.
ProtonMail has more than 4000 reviews and a 4.7-star rating on the Android Play Store.
What has been the key to this success?
We have worked really hard to build a secure mobile email utility that people will enjoy using.
We spent countless hours ensuring both the Android and iOS applications delivered on this promise.
We are motivated by the feedback and continue to add features to make the program even better.
ProtonMail is already available on mobile and desktop platforms.
What are the next developmental milestones for you?
We are currently focused on bringing more value to our business and organization users.
From government organizations to healthcare providers, there is a huge need for a secure email provider.
We are working around the clock to get it to them as quickly as possible.
In your mind, does this speak to the publics hunger for more online security?
Absolutely, we are lucky to have such a supportive community that believes in ProtonMail.
This business plan is laudable, but is it sustainable, especially with your rapid growth?
In theblog postannouncing your worldwide launch, you talk passionately about the onset of the 2ndcrypto war.
How do you see this war shaping up so far?
We are at a critical juncture in the 2ndcrypto war.
For the first time, people can vote with their actions.
How do you see ProtonMails role in this fight?
We take pride in pioneering advancements in innovation.
Our roadmap includes ongoing efforts to broaden our offerings with various products and services that prioritize user privacy.
Moreover, we aim to persistently engage our community in molding the future of Internet Privacy laws.
Our commitment has been demonstrated previously when we successfully compelled a nationwide referendum in Switzerland on surveillance and privacy.
Besides encrypted email, what should a consumer do to protect his/her online privacy?
The internet can be like the wild west at times.
In addition, we recommend the use of VPN services to protect against IP collection.
There are also other good services such as Signal for chat.
How pervasive are they and what must be done to beat them?
Government agencies have a tremendously tough job.
They are focused on keeping their citizens safe from both domestic and international threats.
Encryption-breaking efforts is one of those instances.
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