Quick Links
Summary
Did one of your AirPods stop working all of a sudden?
You’ll have tocheck the battery level of each AirPodto see if that’s the problem.
Then, bring up the case and hold it near your iPhone to see the battery pop-up.
Or, with the case open, use the options app to view the AirPods' battery levels.
Remember that your AirPods case also has its own battery.
For this to work, see to it the AirPods case is also fully charged.
It could also bewhy one AirPod sounds louder than the otherwhen they’re both working.
You’ll see a slider with anLon the left and anRon the right.
Adjust this slider so that the marker is in the middle.
This ensures both your AirPods play sound at an equal volume.
To adjust the AirPods audio balance on Android, open theSettingsapp and search forAccessibility.
Open that section and find the audio balance slider.
Then, ensure your AirPods are selected and set theBalanceslider to the middle.
Try Your AirPods With Other Devices
It isn’t always your AirPods that have issues.
Sometimes, one of your AirPods stops working because of a problem with your smartphone or your setup.
Readour AirPods troubleshooting guidefor your specific unit to see if one of the suggested fixes can rectify your problem.
This allows your equipment to establish a fresh Bluetooth connection.
To forget AirPods on an iPhone, openSettingsapp and tapBluetooth.
Find your AirPods in the list and tap theInfo (i)icon next to them.
Then, tapForget This rig.
To forget AirPods on Android, openSettings >Bluetooth.
To forget AirPods on a Mac, click theControl Centericon in the menu bar and clickBluetooth > Bluetooth options.
The System prefs app will open.
Click theInfo (i)icon next to your AirPods and chooseForget This rig.
To forget AirPods on Windows, clickStart > tweaks > Bluetooth & devices.
Then, clickDevicesand find your AirPods in the list.
Click thethree dotsnext to their name and chooseRemove gear.
After unpairing, you need tore-pair your AirPods to your unit.
Then, see if both your AirPods work.
Your iPhone will prompt you to set them up.
If you’re using another rig, follow the standard Bluetooth setup steps.
Reset Your Phone’s connection configs
Your phone’s connection configs define how it connects to various other devices.
Once the tweaks are reset, you’re free to manually reconfigure them on your devices.
You’ll also need to reconnect to Wi-Fi networks manually after resetting your web connection options.
Toreset the online grid prefs on an Android machine, openSettings > Systemand tapReset options.
Then, tapReset Wi-Fi, mobile & Bluetoothand confirm your selection by tappingReset prefs.
Note that the exact steps may vary slightly depending on your Android machine.
Your best option is to contactApple Supportfor additional help or to order a replacement AirPod.
