How did you get started as a VPN service?
My Expat data pipe was started in 2009 by me and my longtime friend Noel Greaves-Lord.
Many of the sites then were focused on what a VPN was and not what it could do.
With Opera offering a free VPN, do you see a future for paid VPNs?
We deliberately use low level 64bit encryption which means a faster connection speed and higher performance for video streaming.
We work with Sabai Technology to offer their VPN routers via our on-line router shop.
How did this specialized service come to be?
This was really a natural progression for us, given our aim to make VPN simple.
The vast majority of our clients plant the software themselves in less than 5 minutes.
However, for those who are not so comfortable with technology we started offering this service in 2013.
Since we launched the service it has become very popular, we install between 10-15 VPN clients every day.
Some VPNs offer a lifetime deal.
What do you think of this strategy?
I think the lifetime deals are a very good deal for the VPN providers.
What makes My Expat internet different from other VPNs?
Can you explain Data retention?
What is your policy?
We are a Hong Kong based company and there no legal requirement to retain data.
However, we use Braintree as our payment gateway and all card details are stored within their vault.
Your VPN is catered to individuals who want to access TV channels from abroad.
How did you end up choosing this niche?
I yearned for the familiarity of my native TV programs.
I consider myself truly lucky to have resided in three incredible locations during my 12 years living overseas.
Yet, I’ve found that all expats, myself included, miss certain aspects of home.
Maintaining a connection to home through television is a small, but significant comfort.
With free VPNs like Windscribe and Hola, what is the differentiator for paid VPNs?
Being that you specialize in accessing entertainment programming from abroad, do you encounter these issues as well?
This solution only works for the surfing app version, Apps are almost 100% blocked.
There is so much great competition out there, life without Netflix is possible!
Only My Expat web link team members have access to this for support purposes.
Payment information such as credit card details are kept at our payment gateway Braintree.
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