Short on time?
If youre looking for an affordable yet reliable password management solution, I strongly suggest checking out1PasswordorDashlaneinstead.
The comparison below remains on the site for informational purposes only.
Read on to learn about all the specifics of each plan.
you might use the built-in LastPass authenticator or a third-party authenticator app with both plans.
In my tests, setting up MFA was quick and easy.
LastPassPremiumadditionally provides MFA options like Yubikey, fingerprint scanning, and smart card reader compatibility.
In terms of account recovery, LastPass provides the same options to bothFreeandPremiumusers.
Unfortunately, LastPass has faced security vulnerabilities in the past, including a high-profile breach in 2022.
During account creation, LastPass automatically offered to generate a secure password.
Afterwards, I found the password generator to be consistently reliable.
Whenever I needed to create a new password, LastPass promptly suggested secure options.
LastPasss Security Dashboard, too, is available to all users.
During my tests, LastPasss auto-fill and autosave worked seamlessly.
When I created new accounts, LastPass immediately prompted me to save the login.
Later, when I navigated to those login pages, LastPass automatically filled in my credentials.
you’re free to disable auto-fill for specific sites if desired.
LastPassPremiumalso provides emergency access.
Unfortunately, LastPassFreedoesnt include this feature.
When it comes to file storage, both plans offer secure encryption for sensitive documents.
On the other hand, thePremiumplan allows sharing with multiple contacts simultaneously.
I found it very easy to create a LastPass account and plant the internet tool extension.
The password requirements for the master password are complex, which is good for security.
LastPass provides a link to its password generator to help users create a complex master password.
Once you drop in the online window extension, LastPass immediately takes you to the web vault.
The vault interface is clean and uncluttered, making it simple to locate and use all the features.
Setting up additional security features like passwordless login with biometrics was also simple.
LastPass walks you through the process step-by-step.
After I finished following the process, the biometric login with my MacBook Touch ID worked perfectly.
The mobile apps for iOS and Android are equally user-friendly.
Downloading the app, logging in, and accessing your vault data is seamless.
LastPass lets you enable auto-fill for logins, addresses, and credit cards on your mobile rig.
Password importing, however, is a multi-step process.
In terms of differences between theFreeandPremiumplans, the experience is virtually identical.
Theres no email support, live chat, or phone support available unless you upgrade to a paid plan.
The training videos and step-by-step guides made it easy to understand and resolve common issues.
The community forum is active, with many users sharing solutions and tips.
Email support is available only forPremium,Teams, and LastPassBusinessusers.
Accessing it is straightforward just log into the support center and click Contact Us.
It was fast when I tested it; I received a detailed answer in just over 5 hours.
Though LastPass claims to offer live chat support, my experience was disappointing.
Its restricted toPremiumusers, and even then, its unreliable.
I tried numerous times over several days to connect with a representative but never succeeded.
There was no queue system, making it frustrating and time-consuming.
After submitting a request through the support center, I received a callback within minutes.
The representative was friendly and resolved my technical issues quickly.
This level of support is uncommon among password managers.
Overall, LastPass offers decent customer support for premium users but falls short for free users.
For premium users, the inclusion of phone support and quick email responses are definite advantages.
Bottom Line
LastPasss security issues stop me from recommending it, even its free plan.
They also have some unique, interesting features LastPass doesnt have.
Frequently Asked Questions
Is LastPassFreesecure enough for everyday use?
No, due to its multiple security issues, Im not confident that LastPassFreeprovidesgood enough securityfor everyday use.
LastPass was hacked multiple times in the past.
In December 2024, reports surfaced that the stolen data was still being exploited.
While LastPass denies these allegations, these repeated security incidents have undermined users trust.
What features are included in LastPassPremiumthat are not in the free version?
LastPassPremiumincludesseveral featuresnot available in the free version.
Can I use LastPass on multiple devices with the free version?
If you oughta access your passwords across multiple devices simultaneously, considerAviras free password manager.
Does LastPassFreeoffer password sharing?
Yes, LastPassFreeallows youto share passwords with one person.
Read more about the best password managers in 2025