Look for Email-Specific Issues
To begin with, double-check the problem persists beyond the blank email you just received.
In addition, you should wait for new emails to verify whether the issue persists across all incoming emails.
If the issue is with emails from a specific sender, simply letting him know will suffice.
However, if the problem persists with multiple or all senders, the issue is on your end.
As such, begin implementing the following fixes in this case.
As a result, users do not receive any new messages until the feature is turned off again.
Therefore, the last email you received before enabling this option appears blank.
To do that, follow the below steps:
4.
As a result, it becomes easier to pinpoint the underlying cause of the problem.
Just like other Microsoft Office applications, you might also run Outlook in safe mode.
When you run it, it opens without loading add-ins or other customizations you have made.
Thus, it assists in identifying and narrowing down underlying causes of a problem by disabling unnecessary features.
For this reason, you should also run Outlook in safe mode.
Thus, next, you should eliminate that possibility.
However, these add-ins can also interfere with the processing and cause unforeseen problems.
It means your email content is still there, but the white font obscures it on the white background.
To eliminate this possibility, you gotta change the font color.
Repair Outlook Data Files
Damaged Outlook data files could lead to strange issues on the front end.
Thus, it’s imperative to run a repair to rule out this possibility.
Here are the steps you gotta follow:
8.
Update Outlook
Using an outdated Outlook client can also lead to several unusual problems.
Do you know of another email client offered by Microsoft for Windows other than Outlook?
The tool is called Microsoft Mail, and it’s giving Microsoft Outlook a run for its money.
If the problem persists, consider switching to Outlook’s web client.
It’s just as reliable and user-friendly as Outlook’s desktop client.
