Troubleshooting an Android unit from afar demands a reliable, remote solution.

Enter TeamViewer Remote Control: an app that simplifies connecting remotely from one rig to another.

What Is TeamViewer?

senior using a phone

TeamViewer has expanded its features over the years, evolving into a suite of apps includingTeamViewer TensorandTeamViewer AR.

Let’s look at a few examples of problems you could solve remotely using it.

Download:TeamViewer Remote Control(Free)

What Problems Can You Troubleshoot With TeamViewer Remote Control?

A list of TeamViewer-branded apps on Google Play

TeamViewer Remote Control can do many things.

But repairing physical faults isn’t one of them.

TeamViewer Remote Control is also not supported on every Android equipment (though most Android manufacturers support it).

TeamViewer Remote Control listing on Google Play

Most notably, with Samsung devices, only those secured byKnoxare officially supported.

CheckTeamViewer’s list of Android manufacturersto see which devices support TeamViewer Remote Control.

Alternatively, search for TeamViewer Remote Control on Google Play to confirm that your gear supports the app.

Sign Up page for TeamViewer Remote Control

Ensure theThis deviceoption under theYour devicesdropdown menu is selected.

If you’ve got the option to see the app, your gadget is supported.

If not, considersideloading the Android appto see if it still works, though your mileage may vary.

The main page of TeamViewer Remote Control

This is the default page of TeamViewer Remote Control.

But first, sign up for a free TeamViewer account if you don’t have one.

To do that:

To log into your new TeamViewer account, selectSign Up.

The nearby, group, computer, and contact options for TeamViewer Remote Control

Then tap theBack Arrow, selectComputers, and tap thePlus (+)button.

Here’s how:

The new group will be listed under theGroupssection.

Enable theCheckmark, then go back to see the unit in its new group.

How to add a group in TeamViewer Remote Control

You should then follow the steps we used earlier to verify if their gadget is supported.

If they can see TeamViewer Host, ask them to tapInstall.

They can then safely close TeamViewer Host.

How to rename a group in TeamViewer Remote Control

It’s as simple as that!

To reassign your account to their rig, repeat this process.

Open TeamViewer Remote Control and tapComputers.

The Google Play listing of TeamViewer Host

Tap the name of the rig, thenRemote Control.

The host gadget will display a window saying that TeamViewer Host will start capturing everything displayed on the screen.

They must tapStart Nowbefore the connection attempt is successful.

Assigning a device in TeamViewer Host

Once connected, you will have complete remote control over the host machine.

Specifically, they want to disable absolute volume for Bluetooth devices.

Here’s how you would do this:

Great job!

Assigning a device in TeamViewer Host

But those days are over.

Removing an assigned device in TeamViewer Host

The My Computer group in TeamViewer Remote Control

The device options in TeamViewer Remote Control

Confirming a request to connect in TeamViewer Host