Most of the time, it just ends in disaster.

There’s a learning curve, albeit not a very steep one, especially for Macs.

The tricky part is playing friendly with Windows machines.

Person holding the Google Pixel 8a showing the apps menu

How many of you “family technicians” understand what I’m talking about?

I found the solution to beSchnitz Remote Lite.

I know many of you must be thinking aboutTeamViewer.

Lenovo laptop showing file explorer in Windows 11

it’s possible for you to’t even begin to imagine how many complications this sidesteps.

I’m in their computer.

No servers, nothing calibrating or monitoring our connection.It’s direct.

Article image

Also, there are no background processes running which can initiate a connection.

I was using this to remotely troubleshoot a problem my girlfriend had on her MacBook.

I told her to launch Schnitz RL and she connected to me.

setup remote assistance

The only time Schnitz RL is outshone by TeamViewer is when a system reboot is necessary.

Article image

remote support software for mac