Whatever the reason, it’s easy to refund a game on Steam.

We’re going to show you the process, along with detailing the Steam refund policy.

What Is the Steam Refund Policy?

Woman using smartphone with steam app

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it’s possible for you to refund most games that you purchase directly through Steam.

Therefore, it’s important to give as much detail as possible about why you want a refund.

you’re able to’t refund individual games from a bundle.

A product on Steam marked as non refundable.

If Valve’s anti-cheat system has banned you on a game, you cannot refund it.

Also,game keys you purchased elsewhereand activated through Steam are not refundable.

In-game purchases work differently.

Steam support page with ‘Purchases’ highlighted.

Even if a game is successfully refunded, your hours played and achievements earned will remain on your profile.

For further information on Steam’s refund policy, visit theSteam Refunds page.

snag the game you want to get a refund for.

Selecting a game on Steam support.

If you don’t see it, selectView complete purchasing historyand choose it from the list.

SelectI would like a refund, thenI’d like to request a refund.

Use theChoose refund methoddropdown to select where you want to receive the refunded money.

Selecting ‘I would like a refund’ on Steam support.

When you’ve filled everything out, selectSubmit request.

You will receive an email confirmation of your request.

And that’s all it’s crucial that you know to get a refund on Steam.

Selecting a refund method on Steam.

double-check you meet Steam’s refund criteria and you should have no problem getting your money back.

The ‘Tell us why’ fields on the Steam refund form.

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