Short on time?
Typically, the scam is executed using FastSupport.com, which is a legitimate remote access tool powered by GoToAssist.
Either way, do not respond or share any personal information with the sender.
I tested and analyzed dozens of antivirus apps, and Norton360is my top choice.
It has perfect malware detection rates, strong web protection, and lots of extra features.
Instead, delete and report emails involving this scam and close any pop-ups you see.
Preliminary Step.
If so, its super simple to fix the problem.
Heres how to do it:
After removing the suspicious add-ons/extensions, be cautious about downloading more.
Some free downloads could include harmful add-ons you may not be aware of.
If the above didnt work, you should reset Google Chromes configs to their defaults.
Heres how:
Once complete, you could head toStep 1.
Firefox makes it easy to uninstall extensions and add-ons.
Heres how:
At this point, you should reset Firefoxs controls if that didnt solve the issue.
Heres how to do that:
Once thats done, you might proceed toStep 1.
If youre using Microsoft Edge, you’ve got the option to easily remove suspicious-looking extensions.
Heres how:
Now you might proceed toStep 1.
Now you’re free to move on to Step 1.
Step 1.
Install Reliable Antivirus Software
Begin by purchasing a subscription to Norton oranother leading antivirus.
Install it on your machine and follow the setup instructions.
Step 2.
To perform a full scan using Norton, simply navigate to theDevice Securitytab and click onFull Scan.
This process could take about an hour, but you shouldnt interrupt it.
After the scan finishes, youll see a list of potential threats.
Once youve cleaned your system, kickstart your rig to stop any leftover harmful processes.
Step 3.
Enable Real-Time and Web Protection
Real-time protection is an essential feature of antivirus software.
It continuously scans all files before you open them on your gear.
Its particularly effective against phishing sites, which are a common tactic used by fraudsters impersonating FastSupport agents.
Its phishing protection successfully identified all phishing attempts in my testing.
It outperformed browsers like Chrome or Firefox by blocking numerous malicious websites attempting to steal my information.
The surfing app comes with Web Shield, Privacy Guard, and strong password protection.
Step 4.
Stay Safe
To stay safe on the internet, adopt a proactive security approach.
Be vigilant about phishing attempts never choose suspicious links or download attachments from unknown sources.
Regularly upgrade your software to patch security vulnerabilities, and use reputable antivirus software to protect against malware.
The FastSupport scam works by getting you to provide remote access to your setup.
Scammers can then access your sensitive data, including files and passwords, and even access your bank accounts.
Heres what you should look out for.
If youre unsure about how to proceed, consider consulting a professional cybersecurity service.
FastSupport is a legitimate technical support service, but scammers can use it for malicious purposes.
Therefore, its crucial to be cautious of unsolicited support calls or messages.
Verify the authenticity of any tech support communication by directly reaching out to the official companys contact points.
Also,consider getting an antivirus suiteto further enhance your web protection.
The most common method fraudsters use to scam you out of your information and money is phishing.
Phishing involves sending fake messages that seem to be from trusted sources, like FastSupport.
These scammers design their messages to look very convincing, often creating a sense of urgency.
Always be cautious with unsolicited requests, and double-check the source before responding or clicking on any links.
What happens when a scammer gets access to your setup?
They might use this access to commit identity theft or financial fraud.
This is why its paramount to use one of the best antiviruses forWindowsorMac.
Also, you should enable real-time protection along with web protection to protect you from inadvertently visiting malicious websites.
Who should I contact if I have been scammed?
Reporting the incident can help authorities track down the scammers and potentially recover any losses.
it’s possible for you to do your part to help others out.
How do I clean my computer after being scammed?
First, you shoulddownload and install reputable internet security software.
Then, run a full scan to detect and remove any malware.
Ensure your antivirus is up to date to handle the latest threats effectively.
Best Antivirus for Protecting Against the FastSupport Scam In 2025 Final Score:
