Here’s what you might do to get rid of the error and regain access to your Snapchat account.

Also, checkDowndetectorto see to it Snapchat’s services are working and not currently down.

If they are, wait until Snapchat restores its services.

man holding phone with snapchat open

On iOS, scroll down to thePrivacy Controlssection and tapClear Data.

If you’re on Android, scroll down to theAccount Actionssection on the parameters page and tapClear Cache.

In the popup, confirm your action by tappingContinue.

the Snapchat messages screen in the iOS app

Now, check to see if you’re still experiencing the C14A Snapchat support error.

To fix that, it’s possible for you to try uninstalling and reinstalling Snapchat.

A fresh install could be what the app needs to get rid of the issue.

the Clear Data screen in the Snapchat iOS app

Now, wait for Snapchat’s support representative to get back to you.

It can be frustrating when you might’t access your Snapchat account due to the C14A Snapchat Support error.

If all that fails, you might always reach out to Snapchat for assistance.

the Clear All Cache pop on Snapchat for iOS

the Settings screen of Snapchat on Android

the Clear Cache popup on the Snapchat Android app

the Snapchat Support page in Google Chrome for iOS

the Snapchat Support form in Google Chrome on iOS