But when this happens, how can you fix it?

This troubleshooting guide should help you resolve your Echo’s audio issues.

Or just follow the links above.

image of amazon echo speaker with flashing yellow light on desk

Alternatively, if there are no updates available, you could try uninstalling and reinstalling the Alexa app.

Within the audio configs, you might adjust the bass, mid-range, and treble of your speaker.

To dive into the audio tweaks, head toDevicesand opt for the unit you’re looking to adjust.

Screenshot of Alexa settings on smartphone app

Tap on the configs cog at the top-right of the screen, and then head toAudio configs.

Starting with your Wi-Fi, try deactivating the Wi-Fi on the machine to which your Echo speaker is connected.

Alternatively, it’s possible for you to try reestablishing the Bluetooth connection.

screenshot of alexa audio adjustment in smartphone app

To do this, forget your Echo speaker in your equipment’s Bluetooth options.

Your Alexa app will remember and recognize your connected speaker unless you reset the speaker itself.

To do this, press and hold theVolume downandMicrophone offbuttons for 15 to 20 seconds.

screenshot of altered alexa audio settings in smartphone app

When your speaker’s light turns purple, that means it is ready for setup.

screenshot of samsung bluetooth device settings

screenshot of Bluetooth pair request on Android

screenshot of Bluetooth pair request on Android

close up shot of Amazon Echo buttons with fingers pointing to volume down and microphone off