Imagine youre all set with your box and going to connect to a remote desktop.
But, instead of the desktop interface, you meet with a black screen.
A black screen on a remote desktop may appear due to many factors.
For example, incorrect remote desktop configs, outdated graphics drivers, and compatibility issues.
Improper options may lead to a black screen or pixel blurriness, which can make your remote work challenging.
To avoid this, we recommend using the Remote Desktop Connection (RDC) utility on your Windows system.
Move to the below steps to learn more about tweaking the display prefs.
Check for the error now by connecting to your remote desktop.
If it has crapped out, you could try changing the color depth toHighest Quality (32 bit).
If your issue is still unresolved, proceed to the advanced troubleshooting steps given below.
An outdated GPU driver leads to many problems, including the issue of a completely black screen.
If youre not a geek, weve covered a guide onupdating your GPU driver on Windowsfor help.
Before moving forward, see to it youcreate a restore pointon your desktop.
Restart the Remote Desktop Service
Are you still struggling to fix the black screen?
If so, then you could try restarting the remote desktop service.
This service controls and helps launch the remote desktop sessions on your gear.
Simply put, it saves every small image rendered on your remote computer in the memory.
As RDC uses the image data from memory, this saves time and resources significantly.
However, this feature can sometimes do more harm than good.
Instead of boosting the performance while using a remote desktop, it may make the display appear black.
It means you may experience slightly slower performance while interacting with the desktop.
It helps your graphics card work more efficiently, improving your computing experience.
While Windows runs smoothly using the default graphics card driver, WDDM provides additional support to it.
So, it goes without saying that you must enable WDDM on your desktop immediately.
This will force Remote Desktop Connection to utilize WDDM for all the RDC sessions.
This is why we recommend keeping a note of the default tweaks for safety’s sake.
So, we recommend that you test each setting to see which one works best for you.
Get Your Remote Desktop Back in Action
The remote desktop black screen issue is a frustrating one.
Fortunately, there are several ways available to help you fix the black screen issue.
confirm you try every troubleshooting step in order until the black screen issue with your remote desktop is resolved.
