When your Windows machine goes awry, you’re able to usually fix the problem yourself.
However, in some instances, you’ll have no option but to contact Microsoft.
Fortunately, getting in touch with the software giant is easy to do.
Once you launch the app, describe the issue you are experiencing within the search field.
Get Help will automatically suggest a few related articles.
Then, describe your issues using the drop-down menu.
Once youve done it, clickConfirmso Get Help will start looking for a solution.
Depending on your problem, Get Help will suggest various support options.
Once you select your support option, a chat window will be opened in your web app.
There, a tech support worker will guide you through the troubleshooting process.
Note:Once the chat opens, pay attention to it and reply to the Microsoft representative questions.
If theres no activity for a few minutes, the chat will close.
Related:The Best Free Windows 10 Repair Tools to Fix Any Problem
2.
Like using the app, you will get a few suggestions based on how you describe the issue.
Additionally, maybe a visit to theMicrosoft Communitysection will turn out to be useful.
Call the Customer Service Line
you could call them and talk with a representative about your tech problem.
you could find the sales support phone number for your country onthe Microsoft Store Support directory.
Related:Common Microsoft Store Errors and How to Fix Them
5.
Enter the@MicrosoftHelpshandle at the beginning of your tweet and shortly describe the problem.
Microsoft will reply with a solution or ask you to contact them directly for more detailed instructions.
They might have caller IDs or emails that may look legit to gain your trust.
Through remote access, they will pretend to fix your so-called problems and ask for payment in return.
Also, they could copy sensitive information from your gadget and use it for their interest.
Also, Microsoft doesnt ask for personal or financial information.
If you plan on installing a new app, download it from trusted websites.
This will save you time as not every site or forum mentions updates their content constantly.
