The Windows operating system has built-in protection to disable USB ports when a power surge occurs.
As a result, it disconnects the equipment attached to the USB port.
But if it doesn’t work, the problem lies with your rig.
you’re free to further confirm it by swapping the machine and connecting it to the same port.
Replace the unit if you find it to be the culprit, and you are good to go.
Dust may also be to blame for your USB port overheating, which causes a power surge error.
Before troubleshooting software issues, it’s essential to clean out the ports properly.
Furthermore, double-check no damage has been done to the USB port during the surge.
Update USB Controllers Drivers
Your USB ports can also malfunction due to outdated USB drivers.
By updating them, you ensure that no compatibility issues prevent your USB port from functioning correctly.
It may be happening in this case as well.
Disable Selective Suspend
Selective suspend is another feature Windows OS offers to assist with the proper power management.
So, disabling it might help.
If not, continue implementing the remaining fixes.
Since motherboards can cause software problems, it’s vital to ensure that is not the case here.
To rule this possibility out, update the BIOS.
Before doing that, confirm you don’t already have the latest BIOS version installed.
Compare it with the one you currently have installed.
If they differ, you aren’t using the latest version.
So, update it.
We have a detailedguide on updating your UEFI BIOS on Windowsthat you may find helpful.
Given the risks associated with tweaking BIOS, you should skip this step if you’re unfamiliar with it.
The slightest neglect can render your system unbootable, making matters worse.
Microsoft did develop an official USB troubleshooter, but the company doesn’t support it anymore.
So, you must download it from a third-party source.
MajorGeeksis a reliable place to download.
it’s possible for you to run it directly after downloading to scan for any issues.
Afterward, it’s just a matter of following the on-screen instructions to diagnose the problem.
Try the next fix when the troubleshooter doesn’t fix the issue.
The connection between the port and the motherboard might be loose, preventing the port from operating correctly.
Thus, a thorough inspection by the technician could help you determine the real problem.
