AirDrop makes it easy to transfer data from one Apple rig to another.

But it’s far from perfect, so you may occasionally face issues initiating or finishing an AirDrop transfer.

Below, we list some troubleshooting steps to help you fix these problems.

person viewing AirDrop settings on an iPhone

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Change Your AirDrop Visibility tweaks

AirDrop gives you three visibility options:Everyone,Contacts Only, orReceiving Off.

If your unit isn’t showing up on AirDrop, it might be onReceiving Off.

Therefore, switch toEveryoneorContacts Only, depending on the recipient.

iphone control center showing high screen brightness

OpenControl Centeron your iPhone or iPad, then tap and hold in the top-left section to reveal anAirDropbutton.

Choose your preferred option.

On a Mac, openControl Centerand clickAirDropfrom the top-left section.

network options in iphone control center

In the window that pops up, chooseEveryoneorContacts Only.

Unlock your iPhone or iPad and leave it on the Home Screen to prepare it.

On an iPhone or iPad, go toSettings > Screen Time > Content & Privacy Restrictions > Allowed Apps.

airdrop visibility options in iphone control center

On a Mac, go toSystem prefs > Screen Time > Content & Privacy > App Restrictions.

Make sureAirDropis turned on for each gear.

You may need to type your Screen Time passcode to make these changes.

airdrop visibility settings on mac

You canuse NameDrop to share contact informationby placing the top edge of two iPhones close to each other.

If NameDrop isn’t working, see if your machine has the right prefs.

On your iPhone, go toSettings > General > AirDropand toggle onBringing Devices Togetherif you haven’t.

go tab in mac finder

Note that NameDrop only lets you share new contact information.

you’re able to’t update an existing contact with NameDrop.

AirDrop files automatically open in a relevant app.

iphone limit usage settings

This could explain why your AirDrop transfer failed.

On an iPhone, open theFilesapp and select theBrowsetab from the bottom.

Then, head intoiCloud DriveorOn My iPhoneand tap into theDownloadsfolder.

iphone content and privacy restrictions settings

You might need to do this in the VPN app or your machine controls.

On an iPhone or iPad, go toSettings > VPNto do this.

On a Mac, go toSystem controls > web connection > VPN.

allowed apps in iphone content and privacy restriction settings

You’ll need to loosen these restrictions from System prefs if AirDrop still isn’t working.

Go toSystem parameters > data pipe > Firewall.

Toggle offFirewalland key in your Mac’s admin password if prompted.

content and privacy settings on mac

Choose the data to keep on your equipment, then confirm you want to sign out.

After signing out, return toSettingsorSystem Settingsto sign in to your Apple ID again.

If AirDrop still isn’t working, implement the latest updates for your devices to hopefully fix it.

iphone general settings

On an iPhone or iPad, go toSettings > General > Software Update.

On a Mac, go toSystem prefs > General > Software Updateto check for a newer version.

And it only takes a moment to try it.

iPhone General settings

type your passcode, then confirm you want toReset internet tweaks.

We hope the above troubleshooting steps allowed you to use AirDrop and NameDrop again.

If the problem persists, it’s best to contact Apple Support for further assistance.

iphone airdrop settings

Control Center on Mac

browse tab in iphone files app

on my iphone folder in files app

Downloads folder in macOS Sonoma

Firewall option in macOS System Settings

apple id on mac

iphone main settings

iphone general settings

reset iphone settings