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Using a fingerprint scanner is perhaps the most convenient way to enter to your Windows computer.
But what if Windows Hello fingerprint authentication stops working on your box?
Fortunately, there are several ways to fix this annoying issue.
So, lets dive in and explore what you should do when Windows Hello fingerprint login isnt working.
Remove and Re-Register Your Fingerprint
Your first step is to remove your Windows Hello fingerprint and register it again.
Here are the steps you might follow.
Reinstall the Biometric gadget Driver
Biometric drivers on your PC help Windows communicate with your PC’s fingerprint scanner.
If these drivers are outdated or malfunctioning, you may run into problems.
Heres how you’ve got the option to go about it.
If you find any, right-punch them one by one and selectUninstall deviceto remove them.
cycle your PC after completing the above steps and find out if the issue still occurs.
In this case, you should trigger the Hardware and Devices troubleshooter.
It will scan your computers fingerprint scanner for any issues and attempt to fix them.
Wait for Windows to diagnose any issues with your rig.
If any issues are detected, follow the on-screen instructions to apply the recommended fixes.
However, this feature might sometimes prevent Windows from loading properly.
When this happens, the fingerprint scanner may not work on your Windows 10 or 11 PC.
Ideally, the service should start automatically every time Windows boots.
However, this might not happen if the service is not configured correctly.
If you are on Windows Home, you don’t need to worry about this step.
start your PC one more time and see if the issue is still there.
This usually happens when your user account files get corrupted.
Heres how you’ve got the option to go about it.
This will allow you to undo any changes that may have caused the issue.
Note that this is only possible if you have previouslyenabled System Restore on your PC.
Windows will restart and revert to the specified restore point.
After that, the fingerprint should work as before.
you’re able to check for new updates by going to theWindows Updatetab in theSettingsapp.
Download and install any pending updates on your PC.
Hopefully, this will handle the issue.
However, that shouldnt force you to use your password or PIN to sign in to your gear.
However, if all else fails, you may want to consider resetting your Windows computer.
