Like other desktop applications, Skype is also susceptible to glitches.
Similarly, you may see Skype audio completely muted.
As a result, you will not be able to hear anything on Skype.
To confirm this, go to theSkype status pageand check the status of all Skype functions.
In this case, the only thing you might do is wait until Microsoft resolves the issue.
If the down detector website does not show outages and everything is usually working, the issue lies elsewhere.
It is imperative to rule this possibility out.
When troubleshooters raise their hands, see to it your microphone is accessible to the app.
To do that, open theWindows Settingsapp and go to thePrivacysettings.
On the left sidebar, selectMicrophoneunderApp Permissions.
To ensure Skype can access your microphone, check that thetogglefor Skype is turned on.
Rule Out Hardware Issues
Ensure that your audio hardware isn’t the problem before troubleshooting other software issues.
If so, you should next adjust Skype’s audio controls.
Then, test both devices if nothing looks like it’s wrong there.
To do that, try speaking anything into your microphone and see if theblue dotsmove.
Also, select theTest audiobutton under theSpeakersoption to see if you might hear anything.
Continue with the remaining fixes in that case.
If both troubleshooters do not resolve your issue, you should refresh your machine’s sound driver.
Reinstall Skype
If none of the above fixes work, it’s best to reinstall Skype.
However, check that you properly uninstall it before doing so.
Check out this article onhow to uninstall Skype on your Windows equipment.
Afterward, grab a fresh copy of it and reinstall it on your system.
It’s likely a fresh installation will handle the problem.
Skype Audio Still Not Working?
The fixes in the list should enable Skype audio to work again.
Don’t forget to report the problem to Skype when you do that.
