You want to scroll using the mouse wheel but notice something strange.

In most cases, this happens when the Ctrl key is stuck.

However, this might also be something that stems from various system issues.

Person using a mouse

So, lets check out all the possible solutions that could help you tackle this problem.

Ensure the Ctrl Key Isnt Stuck

Youre likely to come across this issue if the Ctrl key is stuck.

Thats because pressing Ctrl and using the mouse wheel usually zooms in or out on a page.

Computer keyboard

So, just take a look at the Ctrl key and ensure that its not stuck or damaged.

Are you one of those people who likeswitching and remapping the keys on a Windows equipment?

If so, then youd need to ensure that the key that has replaced the Ctrl button isnt stuck.

On-screen keyboard with a highlighted Ctrl key

Not able to tell if the Ctrl key is stuck or not?

If so, try using the on-screen keyboard.

In such instances, the on-screen keyboard could help.

An illustration of someone configuring settings on a PC

Here are the steps you oughta follow:

To handle the issue, try lifting or clicking bothCtrl keysrepeatedly.

If the keys are still blue on the on-screen keyboard, then maybe you should probably repair your PC.

Alternatively, you could consider replacing your keyboard.

Updating the mouse driver

Now, what if the keys arent stuck, but youre still running into issues?

In this case, the other solutions in this article should help.

Repair the Mouse Drivers

The mouse drivers help ensure that your mouse functions properly.

Scanning for hardware changes on Windows

If these drivers are corrupted, youll likely run into various issues.

Now, theres a high chance that the mouse scrolling issue might be triggered by corrupted drivers.

So, well check out how you’re able to repair these drivers to fix the problem.

Updating the keyboard driver

For example, a stuck Ctrl key is one of the main causes of this issue.

Now, one of the best ways to tackle keyboard problems is to repair the keyboard drivers.

If so, then try reinstalling the keyboard drivers through these steps:

5.

Running the Hardware and Devices Troubleshooter

Use the Hardware and Devices Troubleshooter

Theres a high chance that youre dealing with a hardware-related issue.

And in this instance, an easy way out is to use the Hardware and devices troubleshooter.

If some of these programs are corrupted, then youll likely run into various system issues.

A person typing commands on a laptop

So, maybe the issue at hand is triggered by corrupted Microsoft Visual C++ programs.

In this case, it’s possible for you to tackle the problem by repairing or reinstalling these programs.

From there, repeat the same steps and repair the other Microsoft Visual C++ programs.

Reinstalling or Repairing the Microsoft Visual C++ Programs

Alternatively, you might reinstall the Microsoft Visual C++ programs through these steps:

7.

This tool gets rid of recent system changes by restoring your rig to its previous state.

And if youve got other mouse issues, there are tons of other solutions you could check out.

Using a Restore Point on Windows