But how can you do that if the toolbar isnt working?

Fortunately, you might get the toolbar working again by going through the steps below.

Usually, Microsoft 365 will display a window asking you to buy a new subscription.

close up of microsoft excel on screen

Image Credit: PixieMe/Shutterstock

Here’s how you might Excel to the latest available version:

3.

Heres how you’re free to do it on a Windows computer.

Before doing so, close any running Microsoft 365 apps.

update now option in Excel

If this wasnt enough to fix the problem, theres one more option you could try.

Go through the above steps again, but this time, selectOnline repair.

Delete Toolbar Customizations

As you may know, Excel allows you tocustomize the toolbar.

Repair Microsoft 365

In this case, you should revert it to its default controls.

On a Windows computer, press theWindows key + Rto open a Run dialog.

Then, typeexcel /safeand pressEnter.

Reset toolbar customization

Do a search for%AppData%\Microsoft\Excel.

Then, pop pop the folder and look forExcel15.xlborExcel.xlb file.

The name varies according to your Microsoft 365 version.

Troubleshoot Excel in safe mode

Rename the file and cycle your box.

But if nothing works, it’s possible for you to reinstall Microsoft 365.

If this is the case, you should reconsider your choice.